Your one stop shop for all things receptionist services
Services
Handle every call, monitor call trends, and prioritize your key tasks while we manage your calls. Ext5 delivers complete receptionist solutions to keep your communication smooth and your business thriving!
Make a great first impression with every caller and ensure smooth continuous customer service.
Never miss a call during business hours. We’re here to ensure your clients always reach a live person. Contact us for after-hours support.
Say goodbye to spam calls—we screen them out so you don’t have to waste your time.
Handle peak call volumes effortlessly. We’ve got you covered during your busiest times.
Personalize greetings to reflect your brand, making every interaction unique and memorable.
Live Answering
Stay in the loop with detailed summaries of each call. No need to listen to every single one.
Gain insights into what your customers are asking and identify potential sales opportunities.
Follow up quickly on important calls. We help you respond faster, keeping clients happy.
Keep your call information organized and easy to reference whenever you need it.
Make better decisions for your business with actionable insights from our call summaries.
Call Summaries
Call Forwarding
Seamlessly transfer calls to the right person or department, reducing confusion and frustration.
Stay flexible and productive by receiving important calls no matter where you are.
Reduce hold times for your customers by routing them directly to the right contact.
Enhance your customer experience with smooth, efficient call routing.
Customize call routing based on your needs, ensuring optimal management of every call.
Businesses That Commonly Utilize Virtual Receptionists
Virtual receptionists are a game-changer for various industries. These are a few examples of industries that have successfully leveraged this service to their advantage:
Small to Medium-Sized Enterprises (SMEs)
These businesses benefit from professional call handling without the overhead of a full-time receptionist.
Tech Startups
Startups with lean teams benefit from outsourced call management, allowing them to focus on growth.
Legal firms
Legal practices rely on efficient call management to ensure no client or important call is missed.
E-commerce Businesses
Online retailers enhance customer satisfaction with professional call handling for inquiries and support.
Real Estate Agencies
Realtors often need to manage calls while on the go, ensuring potential clients always receive timely responses.
Consulting firms
Consultants maintain a professional image and streamline client interactions with virtual receptionists.
Medical and Dental Offices
Healthcare providers need reliable call handling for appointments, patient inquiries, and emergencies.
Creative agencies
Design, marketing, and advertising agencies focus on their core work while we manage client communications.