Your calls will be answered by our skilled receptionists, who are a mix of local professionals and highly trained individuals from abroad. Those from abroad have extensive experience working for companies like T-Mobile and are selected for their clear communication skills and US accents. Additionally, you will have the chance to meet your team of receptionists when you sign up.

You can either forward your existing business number to our service, or we can provide you with a new dedicated number. This ensures a seamless experience for your customers without any interruption.

Yes, we offer call recording options, allowing you to review any call handled by our receptionists. However, we believe that recording calls may reduce the natural flow of conversation. Therefore, unless you specifically request it, we typically handle calls unrecorded. Please note that under California's two-party consent law, all recorded calls must include a prompt informing the caller that the call is being recorded

Currently, we operate during business hours. For after-hours calls, we can customize a voicemail system.

We can typically start handling your calls within a few days of signing up. This includes setting up your account, customizing call scripts, and training our receptionists on your specific needs.

You can update your call handling script at any time. Simply contact our support team with the changes, and we’ll implement them immediately.

Absolutely. We work with you to create a customized greeting and call-handling process that reflects your brand and meets your business needs.